BusinessBanking/FinanceZenith Bank To Customers: We Apologise

Zenith Bank To Customers: We Apologise

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Nigeria’s leading commercial bank, Zenith Bank  has apologise to its teaming customers  over the disruptions and inconvenience experienced as a result of recent upgrade of its system.

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The commercial bank had notified its customers of plans to upgrade its information technology infrastructure between September 29 to October 1, leading to disruptions in its online banking services, as customers were unable to perform banking transactions.

The  Adaora Umeoji-led bank however announced on Thursday that the hitches experienced during the period are over, assuring customers that they can now perform hitch-free online banking service.

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The statement posted on the bank’s  X handle read, “Dear Valued Customer, We sincerely apologize for the service disruptions you experienced recently on our banking channels.

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“We have made significant progress with the upgrade and you can now perform transactions conveniently with the following Zenith Bank channels.”


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