By Suleiman Anyalewechi
The Enugu State authorities have frowned at the practice of asking residents and consumers to pay for meters, and other electrical installations at their homes .
To this end ,the Enugu State Electricity Regulatory Commission, EERC, on Wednesday, January 29, 2025, declared as illegal payment for meter installations in any part of the State by individuals.
A statement by the Management insisted that all extant regulations and laws prohibit payments for meter installations.
The agency noted that the clarification has become imperative in the face of numerous complaints from residents who allege that they are being asked to pay for such services.
” It has come to the attention of the Enugu State Electricity Regulatory Commission that some members of the public in Enugu state are being requested to pay for materials and other accessories needed for the connection of electricity and installation of meters at their premises by the meter installers and service providers
“Pursuant to section 35 of the Enugu Electricity Law 2023, and other extant rules, this is to inform the public of the following provisions under Regulations 10 and 11 of the Customer Service Standards and Protection Regulations 2024 of the Commission.
“Section 10 states that Materials required to effect connections ,including meters and accessories from the nearest voltage network for each connection design stipulated under these Regulations shall be the responsibility of the service providers .
“The size and quality of the connection materials required to effect a connection are dependent on the connection design and the distance of the customer’s premises to the nearest available electricity supply point .
“Section 11 also demands that all connections shall be in compliance with the procedures stipulated in these Regulations .
“The Service providers shall be responsible for the provision of connection materials in accordance with its standard and shall also be responsible for the connection from the available supply to the customer’s metering point
” Sequel to the provisions above ,customers of Mainpower Electricity Distribution Company Limited are hereby notified that they are not required to provide materials ( e.g wires, circuit breakers, ladders ) or pay money for meter installations”, part of the EERC statement reads.
The regulatory agency while urging service providers to respect extant rules guiding the industry, asked consumers to report all cases of violations to the body for immediate action.
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