Guaranty Trust Holding Company, GTCO, says attempts by some hackers to hack its website were unsuccessful.
The Holder said in a statement on Thursday concerns raised by media reports that its site has been hacked were unnecessary, and should be discarded by the public.
On Wednesday, there were apprehension among the customers and stakeholders of the financial service company after report (not The Source) claimed that the company had experienced disruptions on its internet banking services due to the alleged hacking.
The reports claimed that customers were unable to log on to their accounts to perform banking transactions.
According to the statement titled “Alleged Web Domain Hack: GTBank Provides Clarity”, which was made available to journalists yesterday, GTCO said attempts were, indeed, made to hack the company’s website, but that the hackers failed to accomplish their enterprise.
It urged “customers and stakeholders’ to remain calm as “the bank’s website has not been cloned,’ contrary to suggestions made b y some mischief individuals, adding that the company has strong security measures enough to stop hackers.
The statement said, “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customer data.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.
“Our dedicated team of Information Security Experts is currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly.
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data. Thank you for your continued support,” the statement said.
Meanwhile, many customers of the bank who spoke with the magazine said the website is now up and running, saying they are happy with the development.
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