Access Bank has informed customers that it’s no longer upgrading its system for now. This will happen very soon, the bank said, though the commencement date has not been announced.
The bank, a subsidiary of Access Corps, had initially informed customers its plan to commence system upgrade from October 12.
The Roosevelt Ogbonna-led bank, however, disclosed in a statement, on Wednesday that it has postponed its initial plan to upgrade the software for its internet banking services, saying a new date will be communicated.
The statement read, “We wish to inform our valued customer that the previously announced system upgrade, initially scheduled to begin on Saturday, October 12, has been postponed. A new date for the upgrade will be communicated in due course.
“We remain committed to ensuring that the upgrade enhances the functionality of our services and delivers an improved banking experience.
“We appreciate your patience and understanding during this period and encourage you to disregard any speculative reports regarding the upgrade. Please be assured that all services remain fully operational, and we will keep you updated with further information.”
The magazine reported that many bank customers have been experiencing serious hiccups in their banking services due to system upgrade by some top commercial banks in the country
